Unified Digital Service Monitoring Platform. Directorate of Posts

Empowering Bangladesh's Postal Network
Through Digital Innovation
01 / 06
Training
Computer Training
Full-cycle management of computer training programmes — enrollment, fees, examinations, admit cards, results, and digital certificates for all registered students.
02 / 06
Insurance
Postal Life Insurance
Endowment assurance policies managed digitally under Bangladesh Post. Premium calculation, customer registration, and PLI service delivery by Uddoktas nationwide.
03 / 06
Postal
Franchise Post Office
End-to-end parcel operations — booking, consignment tracking, delivery management, returns processing, and daily financial finalization for franchise Uddoktas.
04 / 06
Banking
Agent Banking
Agent registration, daily transaction uploads, performance monitoring, and complaint management for banking agent Uddoktas operating within the postal network.
05 / 06
Support
Customer Care
Multi-operator customer service hub covering Teletalk and postal services — including full service catalogues, transaction tracking, daily finalization, and complaint resolution.
06 / 06
Digital
Digital Services
A growing catalogue of government-facilitated digital and mobile financial services — delivered by trained PUMS Uddoktas to citizens across Bangladesh.

PUMS Platform Services

Six integrated services managed through a single digital platform for Post Office Uddoktas across Bangladesh.

Computer Training

Student enrollment, fee management, examination scheduling, admit cards, published results, and digital certificates — all managed end-to-end.

Postal Life Insurance

Endowment assurance policy management under Bangladesh Post. Premium calculation tool, customer registration, and PLI service delivery by Uddoktas.

Franchise Post Office

Parcel booking, consignment tracking, delivery management, return processing, and daily financial finalization for franchise Uddoktas.

Agent Banking

Agent registration, daily transaction uploads, performance monitoring, and complaint management for banking agent Uddoktas in the postal network.

Customer Care

Multi-operator service hub including Teletalk services. Full service catalogue, transaction tracking, daily finalization, and complaint resolution.

Digital Services

An expanding catalogue of government-facilitated digital services — including mobile financial services and e-governance support — delivered by Uddoktas.

Quick Public Access

Use these services without any login or registration.

Admit Card

Download your Computer Training admit card using your registration number.

Download Admit Card
Result

Check and download your published examination result sheet.

Check Result
PLI Calculator

Instantly calculate your Postal Life Insurance premium by age and policy term.

Open Calculator

About PUMS

The Post Office Uddokta Management System (PUMS) is an integrated digital platform developed under the Directorate of Posts, Government of the People's Republic of Bangladesh. It connects Uddoktas nationwide through a unified system for managing training, insurance, postal services, banking, customer care, and digital government services.

Admin Login